WhatsApp Business API for
Customer Messaging & Automation
Use PingDart WhatsApp Business API to send customer alerts, automate support, build chatbots, and manage business conversations with interactive WhatsApp messaging.
Everything you need to scale on WhatsApp.
Virtual Numbers Hosting
Rent dedicated virtual phone numbers or migrate your existing mobile/landline numbers directly onto our WhatsApp node. Instant setup across 50+ countries.
- Unlimited Multi-Agent Access (100+ team members)
- Toll-Free & Local Numbers Available
- Zero Physical Device Required
- 100% Hosted in the Cloud
QR Code Routing
Generate dynamic QR codes for print media or storefronts. Customers scan them and instantly drop into an automated WhatsApp conversation sequence.
Green Tick Assistance
We provide end-to-handholding to verify your business with Meta, getting you that coveted 'Official Business Account' Green Badge.
Turn Foot Traffic into
WhatsApp Leads.
Instantly generate dynamic QR Codes connected directly to your API number. Print them on menus, storefronts, or product packaging. Customers scan the code, and instantly drop into an automated WhatsApp bot sequence collecting their data.
- No manual phone number typing required
- Pre-filled starter messages injected directly into their chat
- Track offline marketing ROI in real-time
Scan Me
Scan to launch our demo bot!
Live in Three Steps.
Acquire & Verify
Select a virtual number from 50+ countries or migrate an existing number. We handle the Meta Business verification for you.
Build Automations
Use our visual flow builder or simple REST API to construct chatbots, OTP triggers, and auto-responders.
Broadcast & Scale
Import your contacts and send bulk marketing broadcasts directly to their WhatsApp inbox with 100% deliverability.
Total control over
bot performance.
Manage campaigns, review real-time chat transcripts, and track your daily conversation costs through the PingDart dashboard.
14,029
24h Active Sessions
92.4%
Bot Resolution Rate
$84.20
Est. Daily Spend
Recent Customer Interactions
| Customer | Active Flow | Category | Status |
|---|---|---|---|
| +91 98XXX XX123 | Support Triage | Service | Handing to Agent |
| +44 77XX XXX890 | Order Update | Utility | Resolved by Bot |
| +1 202 XXX 4567 | Promo Blast | Marketing | Read |
| +91 91XXX XX456 | Login Auth | Authentication | Delivered |
| +61 412 XXX 789 | New Lead Capture | Marketing | Interacting |
predictable costs.
Uncapped scale.
Pay a flat fee for your Virtual Number, and pay-as-you-go Meta rates for 24-hour conversation sessions.
Sandbox
Perfect for building and testing chat flows.
- Shared Testing Number
- Max 5 Connected Devices
- 100 Free Conversations / mo
- Community Support
Official API Growth
Host your dedicated business line.
- Dedicated Virtual Number
- Unlimited Connected Devices
- Zero Markup Conversation Fees
- Green Tick Verification Help
Enterprise Scale
Custom deployment for high-volume.
- Volume Conversation Discounts
- Dedicated Account Manager
- On-Premise / VPC Deployment
- Custom SLA & Compliance
Clear-Cut Conversation Pricing
Meta charges per 24-hour conversation session. If a user messages you, you have 24 hours to reply. After that, you are charged based on the category of the template you send. Below are estimated baseline costs (subject to destination country).
Marketing Conversations
Promotions, offers, informative updates, or invitations for customers to respond / take action.
Utility Conversations
Specific, agreed-upon requests or transactions. E.g., order updates, billing statements, delivery notifications.
Authentication (OTPs)
Enables businesses to authenticate users with One-Time Passcodes, potentially at multiple steps in the login process.
Service Conversations
Any user-initiated conversation, such as customer support inquiries. Free for the first 1,000 per month.
WhatsApp Business API Solutions for Indian Startups & Enterprises
PingDart is a leading WhatsApp API provider in India, helping businesses in Hyderabad, Mumbai, Bangalore, Delhi, and nationwide automate customer communication. Whether you are driving e-commerce conversions, sending instant OTPs, or scaling support teams, our infrastructure provides high delivery rates, local compliance assistance, and 24/7 technical support.
High Deliverability in India
Route messages through optimized local gateways to ensure near-zero latency and high read rates.
Local Compliance & DLT Sync
Easily integrate your WhatsApp campaigns with Indian DLT registrations and Meta policy guidelines.
24/7 Dedicated Support
Get technical assistance from our engineers based in Hyderabad for faster API integration and onboarding.
Frequently Asked Questions About WhatsApp Business API
What is WhatsApp Business API?
WhatsApp Business API allows businesses to send automated messages, alerts, support replies, and customer communication through WhatsApp.
Can PingDart help with WhatsApp automation?
Yes, PingDart helps businesses set up WhatsApp automation, AI chatbots, customer support, and transactional notifications.
Can I send promotional WhatsApp messages?
Yes, businesses can send approved promotional and customer engagement messages based on WhatsApp policies.
Can developers integrate WhatsApp API?
Yes, developers can integrate WhatsApp messaging through REST API, webhooks, and dashboard workflows.
How many devices or agents can connect to one number?
Unlimited. Unlike the free WhatsApp Business app which limits you to 4 linked devices, our Official API integration allows you to connect an unlimited number of customer support agents to a single WhatsApp number simultaneously at no extra cost per seat.
Can I use my existing WhatsApp Mobile number?
Yes. However, you will need to delete the WhatsApp account on your mobile device before migrating the number to the Official API. Once migrated, your entire team manages chats centrally via the PingDart dashboard.
Do you charge markup on Meta's conversation fees?
No. Unlike other providers, we charge zero wrapper markup on Meta's WhatsApp pricing. You only pay us a flat technical fee to rent/host the API virtual number.